Become more Resilient and Flexible in the Workspace!

In a study of more than one million people it was found that 90% of top performers are people with a high emotional intelligence (EQ/EI). This is people who know the power of unspoken gestures and adjust their body language accordingly. People with high emotional intelligence are consistently the top performers in their organisations. They are more resilient and flexible when things get tough, and are held in the highest regard by their bosses, peers, co-workers, and others.

Audience:

Team leaders, managers, supervisors, members of project teams, teams in conflict, areas with internal politics, dysfunctional teams.

Fast Facts

Outcomes:

• Take control in emotionally charged situations
• Quickly resolve problems with customers, bosses and co-workers
• Eliminate uncomfortable tension due to misunderstandings
• Increase your visibility in the eyes of your bosses
• Be the trusted person who can handle more responsibility
• Build instant rapport with others
• Use EQ techniques to instantly eliminate stress and frustration
• Communicate constructively and eliminate feelings of anger, resentment, or hurt feelings

Focus Areas:

• Introduction to left/right brain differences (NBI Preference Profiles)
• Self-identification
• Triggers and Templates
• Personal and Social Competencies
• (1) Self-awareness, (2) Self-regulation, (3) Self-motivation, (4) Social-awareness and (5) Social-skills
• Clusters and sub-components of EQ
• Individual EQ Assessment and Score
• Personal EQ Plan